What to Expect from a Commercial Cleaning Service: Checklist for First-Time Clients
Hiring a commercial cleaning service for the first time is a smart move—but it can also raise questions. What exactly does the service include? How do you know you’re getting your money’s worth? Whether you manage an office, retail space, or any other commercial property, understanding what to expect can make the process smooth and stress-free.
Here’s a helpful checklist for first-time clients so you know what to look for when partnering with a professional cleaning company.
Initial Walkthrough and Custom Plan
Before services begin, expect a walkthrough of your facility. The cleaning company will assess the size, layout, and specific needs of your space. This is your chance to highlight high-traffic areas, special requests, or sensitive equipment. Based on this, they’ll create a customized cleaning plan tailored to your schedule and expectations.
Transparent Pricing and Clear Scope
A reputable commercial cleaning service will provide a detailed quote outlining what’s included. This should cover frequency of visits, specific services provided (e.g., floor care, restroom sanitation, trash removal), and any extra services like carpet deep cleaning or window washing. Avoid companies that offer vague pricing or lack transparency.
